Merchandise - Area Manager, Full Time

Job Status/Type: Full-time, year-round

Position Level: Management

Shift/Schedule Requirements: Ability to work various shifts and days including weekends and holiday periods to meet business needs.

Dorney Park & Wildwater Kingdom has an immediate opening for the position of Retail Area Manager. This position supervises the performance of seasonal supervision and Merchandise associates to maintain the highest presentation of all locations, drives sale growth and delivers exceptional guest service with a goal of constant improvement. High levels of self-motivation, leadership and development, innitiative, multitasking, and time management are essential to success in this role.

Benefits:

3 weeks paid vacation which increases with tenure (6 sick days, 8 paid holidays)

Several medical coverage options to fit your needs best

401K match

FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time associate events and gatherings

• Manages the planning, coordinating and implementing of all retail operations of the Park, ensuring compliance with all applicable policies, procedures, regulations and standards of quality and safety. Positively develops all Park associates and promotes division goals on a daily basis. Must be self-motivated, driven, have excellent initiative, and have strong communication skills
• Develop implement and evaluate quality assurance measures.
• Maintain the highest Merchandise location standards and relocate product as needed to increase profitability
• Creates, implements, and teaches visual display techniques following established and trend driven visual presentation guidelines
• Coordinates and oversees location set up before park opening, as well as breakdown and winterization for end of season, as well as, for special events including inventorying received products, maintain the tracking of fixtures, visually merchandising, and coordinating product programs.
• Recognize and quickly react to current Retail market trends, making visual adjustments and inventory reallocation as necessary.
• Achieve financial goals through preparation and adherence to labor and revenue budgets. Prepare multiple expense accounts for all Merchandise locations in park
• Prepare and report on weekly performance KPIs versus targets, prior year performance, and budget
• Ensures minor labor law compliance with all minor associates.
• Ensures retail locations with food licenses are in compliance with department of agriculture regulations and safety regulations.
• Maintains appropriate staffing levels and develops and implements employee retention programs to increase morale and productivity.
• Supervises seasonal staff, including instructing, assigning, training, reviewing and planning work of others, maintaining high standards, coordinating activities, hiring and placement, acting on associates problems, recommending and gaining approval for associate promotions, transfers, scheduling, discipline, and recommending discharge. Encourages a safe, respectful, and pleasant work environment. Focus on coaching and developing a team with long term growth potential to increase overall associate retention.
• Ensures service, quality and integrity standards are maintained throughout division.
• Ensures proper inventory and point of sale controls.
• Develops and monitors operating budget on an ongoing basis.
• Interact and communicate with various groups and individuals such as immediate supervisor, other park managers and staff, subordinates, consultants, etc.
• Prepare and deliver regular professional quality presentations to review past performance and deliver planned strategies for the future.
• Participate in Park 1 program, taking on the responsibility to oversee full park operations, communication guest experience concerns, addressing any and all safety issues, monitoring and address associate experience issues, etc.

• Bachelor’s degree in business, retail management or similar relevant field preferred.
• 3 to 5 years related experience in large scale retail operations management.
• Amusement park, or similar operational experience preferred.
• Excels in a fast-paced changing environment.
• Proven leadership skills and experience managing continuous process improvement with the ability to think outside the box and challenge the status quo.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.