Manager Ride Operations

Location : Location US-NC-Charlotte
Posted Date 1 day ago(10/31/2025 7:51 PM)
Position Type
Regular Full-Time
Category
Ride Operations
Location : Name
Carowinds

Overview

Responsible for managing the operation of the Rides department. This position supervises the performance of full-time, part-time and assist with the supervision of all seasonal leadership members. This position will also be responsible for the safe and efficient operation of all rides and attractions. High levels of self-motivation, leadership and development, initiative, multi-tasking and time management are essential.

Responsibilities

· Plans, organizes and controls resources of the Rides departments.

· Prepares operating plan and budget. Monitors and takes action to ensure operation remains within budget guidelines.

· Reviews all manufacture operating guidelines for rides/attractions to ensure all required policies and procedures are being met.

· Monitors operation of Rides attractions and makes necessary recommendations. Also monitors and takes appropriate action to ensure that all safety procedures are followed in area. Ensures all duties in all rides locations are performed in a safe manner and by established guidelines.

· Controls the performance and efficiency of supervisory staff as measured by capacity where applicable and completion of tasks and procedures in a logical and timely manner. All conducted with adherence to Six Flags Entertainment and International Ride Training safety standards and procedures.

· Responds to and assists with emergency situations that may occur.

· Recruits, hires and trains seasonal associates to maintain optimal staffing levels throughout the operating season and within budget.

· Supervises subordinate seasonal management staff; supervisory duties include, instructing, assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new associates; acting on associate problems; motivating associates; recommending and approving associate promotions, transfers and discipline, and recommending discharge.

· Orders and purchases supplies. Follows established accounting procedures for documentation of purchases. Analyzes and monitors supplies expenses, recommending necessary adjustments to product and the operation. Evaluates products to ensure their cost and overall effectiveness.

· Receives and responds to guest comment reports and interacts with park guests in person; takes corrective action as necessary to maintain effectiveness of park services and products.

· Adheres to and enforces all Six Flags Entertainment and specific park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to guest service in all aspects of employment.

· Other duties may be assigned.

Qualifications

· Associates degree or equivalent.

· 4-8 years related experience in Ride Operations and Safety preferred.

· International Ride Training certified instructor preferred

· Ability to plan, organize and direct a managerial staff. Must be able to apply supervisory and managerial concepts and principles; knowledge of administrative principles involved in developing, directing and supervising various programs and related activities.

· Excellent communication skills required to interact with park management, subordinates, guests, vendors, etc. to maintain effective relationships.

· Ability to make sound, educated decisions. Reacts calmly and quickly in an emergency situation.

· Ability to learn and utilize new skills and information to improve job performance and efficiency.

· Knowledgeable in modern office practices and technology; proficient in the use of computers for work and data processing.

· Ability to pass a mandatory (or random) drug test, per company policy, unless prohibited by state or provincial law.

· Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to credit, criminal, DMV, Previous employment, education and personal references, per Company policy, unless prohibited by federal, state or provincial law.

· Ability to work nights, weekends and holiday periods to meet business needs.

· Driver’s License Required.

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